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byfocals com - Incorrect product delivered

Siddhant Dhekne filed complaint against byfocals com on Dec 1, 2020

I purchased a product and they sent the wrong product.I sent them back using my own money rs** delivery) and they offered me to buy something else from their website.I ordered a green coloured blouse(as shown in the website) but again they have sent me a wrong product.They have sent me blue product which is different in design as well.On reaching out to them they are not accepting their mistake and not even refunding my money.I don't want to buy any product from them now after * incorrect products.I just want my money back after this terrible experience.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

byfocals com

14

Total Complaints

13

Total Resolved

92.86%

Consumer Satisfaction

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