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Ola Cab Ola Money - Incorrect Charges

Rahul Mathuria filed complaint against Ola Cab Ola Money on Dec 7, 2020

I have taken a ride on **th February and the changes were *** Rs since it is around * am . but then when I reached the Airport it got changed to **** and distance it showed as ** KM which is not possible as distance from my place to Airport is ** KM.

Even if that guys goes from Mahadevapura it is ** KM then how can you charge me ** KM and how can you change the rates .
On top of it your representative has never spoke to me they just called me for collection and disconnect the phone. No one is listening the issue and no one has replied for help. So is that the way you take legal action on me . I have chat where i have asked to speak and discuss the same but no one has replied.
I'll go legal against you for not providing the better service and keep harassing a customer for making a payment which is not the right one.
Why should i pay extra when i have nit used this pathetic service. I have all proof that i have deployed in raising the issue and also i have not received any call apart of the warning IVR call.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Ola Cab Ola Money

24

Total Complaints

8

Total Resolved

33.33%

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