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Zepto - Incomplete order delivered

Latika Nikam filed complaint against Zepto on Jul 19, 2026

My order no #PNUUJMKEN***** was partially missing. I had pre-paid for it completely. The delivery boy connected the call to store manager Mr Saurav who told me that I can complain wherever i want to but he will not give the rest of the order.
I sent a mail to grievances@zeptonow.com and onesupport@zepto.com however they declined to refund or delivering pending order.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Zepto

99

Total Complaints

56

Total Resolved

56.57%

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