Facebook Pixel Tracking

BYJU'S - In time Cancellation and refund

Dr Komal Patkar Jani filed complaint against BYJU'S on Mar 10, 2022

We were given byjus early learning course and given assurence that we will be giving refund if kid is not comfortable.
Within * days if signing up i requested cancellation and wrote email to cancellation team.
Everytime i have got reply they will get back in **hrs but they dont call back, Recently got call twice and they keep on hold for more than hour and disconnect the call without resolution.
My kid is not comfortable with byjus device and have pain in eyes so she didnt use the same. Entire kit is lying unused. I have got email chain with cancellation request number as reference that I am following up with them past more tgan a month.

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

BYJU'S

71

Total Complaints

42

Total Resolved

59.15%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Prasun Jana on Aug 6, 2024

BYJU'S – e learningClosed

this academic year they have not provided basic education materials like books. etc. that's why no update in learning. plzz help

Sri on Jun 14, 2024

BYJU'S – Byju s Cancellation refundClosed

I already have a Byju's course for my Kid from *th to **th Standard. But the Byju's Sales team came and offered a Tuition Programme and they informed saying that this program and content is completely different from...

Sujit Kumar Ray on Mar 25, 2024

BYJU'S  – BYJU S NOT GIVING NOC AFTER CLEARED LOANClosed

Sir I had taken a loan for my son study course amount of rupees ***** from BYJU'S. Now I have no dues, but in my CIR it has been showing overdue of ***** rupees. And also they are not giving the NOC. So kindly look ...

Sridhar Ramasubbu on Feb 23, 2024

BYJU'S – Did not receive Standard books for Closed

Purchased Byju's pack for * years(until *th Standard), did'nt receive the books for *nd Standard ****-****. Did multiple followups, still no feedback.

Surojit Das on Feb 6, 2024

BYJU'S – Subscription fee Fraud Closed

I have paid the subscription fee for my daughters' education material for classes *st to *th std but have received material till *nd std only i have contacted to mentors many time but no resolution they just falsely...