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GoAir Airline - Illegal deduction in cancellation charges by GoAir

Harikumar V Pillai filed complaint against GoAir Airline on Oct 25, 2020

I booked a flight from Bombay to Kochin with PNR B*KQFS with ID NF************** @ Rs.****/- Since all the flights of GoAir were cancelled I opt for cancellation of the ticket. as per refund voucher, Rs.****/-was deducted as cancellation charges though I could not travel due to cancellation of the flight. I am put to mental agony. Suitable action on GoAir for illegal deduction should be taken.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

GoAir Airline

58

Total Complaints

25

Total Resolved

43.10%

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