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icici bank - ICICI Bank disabled login ID of online Banking

Pushp Lata Sharma filed complaint against icici bank on Feb 26, 2024

ICICI Bank disabled my login ID of S/B account nos.- ************ and ************ about two months back for the reasons best known to them. For its restoration, I contacted so many times customer care, Relationship Manager and ICICI Bank Ektanagar, Bareilly-****** and also sent an E-mail to helpdesk of the ICICI Bank but to no avail. Due to this, I could not perform any online Banking activity in these accounts for the last two months. This has put me to huge financial loss of about Rs. *******/-(Twenty Lakhs). This apart, I, being Senior lady Citizen, have undergone unsurmountable mental agony and harassment quantifiable to Rs. *******/-(Ten Lakhs).

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Damages for loss and agony

icici bank

76

Total Complaints

30

Total Resolved

39.47%

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