naaptol website - i want to return a damaged product but they are not answering

Hello,
mera naam Rajkumar beniwal h .

mane kl hi ek product recive kiya tha jiska name h " rimless adaptive power reading glasses B* G* (*RG*).

Vo product damaged nikla h . Mane WhatsApp par customer care par baat karne ki koshish ki lekin answer hi nhi de rhe h .

Or upar se ye product ko jab mane open kiya tab iski glass par fingerprint k nishan the .

Or saaf pata chal raha h ki used product bhej diya h .

I want to return this order, and want my refund as fastest as possible.


plz help me


Thankyou