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Fashion mart stylisha - I received wrong products instead of the products that that I placed my order for

Sakshi Prashant Kulkarni filed complaint against Fashion mart stylisha on Sep 24, 2024

I recieved delivery for my order yesterday.
Order id is : #FM*****. I placed order for Charlotte chikankari kurta set- S and Handblock sharara set- S in the mid season sale which has offer of buy * get * free. I paid Rs.**** for it.
And I have received totally different products also with poor quality. It contains a saree and a kurta which I didn’t expect and I am really disappointed with the service and want either replacement with the correct products as mentioned above or the refund.
I’ve been trying to contact by sending mails and complaints but haven’t received any reply and now the website is also unavailable.
Receiving totally wrong products is literally a scam and I want my money back.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Fashion mart stylisha

7

Total Complaints

4

Total Resolved

57.14%

Consumer Satisfaction

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