Parimatch - I NEED MY REFUND

I deposited *** INR July *, ****. And it's not credited to my game account, I complain it to the customer service and they told me to wait * days exclude weekdays. So I wait, after the * days I still don't get my refund. They always tell me that still waiting for the Billing support. Still under review. But its ** days from now I am waiting. July ** **** already, still the same update what I received everytime I follow up it.