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Nuon by westside - I have received wrong order that s why I had returned it but after returning the product they showin

Basanthi Ravavarapu filed complaint against Nuon by westside on Apr 13, 2022

I wonder that they have sent me a black dress but the model is same colour is different. I have ordered a tie- dye dress
And at that moment I kept return. The logistics have take almost * days of time they were sending sms that there partner will pick the delivery in that every * days. They finally came and pick up the product
In mean while Tata cliq app updated that the logistics partner picked up the product and money will initiate in *-* days.
And now they updated I have canceled the return request how is that even possible
I want my money back. They have to pay for my inconvenience for causing me

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Nuon by westside

3

Total Complaints

2

Total Resolved

66.67%

Consumer Satisfaction

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