Finestgoods - I have not received my Return RTO shipment

I am a Meesho Seller. The delivery partner informed me that the Return/RTO shipment was left at their office and would be delivered the next day. However, the portal is showing the status as Delivered, even though I have not received the shipment.

Additionally, the POD uploaded on the portal shows a photo of a bag which clearly proves that the delivery was not made to me. No OTP was collected at the time of delivery. Due to this issue, I have incurred a loss of ₹***.

Request you to please investigate this matter, take strict action against the courier partner, and resolve this issue at the earliest.
Request you to kindly investigate this issue and resolve it at the earliest.