Swiggy 225 - I have not received my complete medicine order

Yesterday

genie-support@swiggy.in
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* Jul
I have not received my complete order #************
Hi I have placed * orders for medicines for me and my mother on Saturday evening. The order number is #************. The delivery guy Sukhdev Singh collected * packets from Popli Homeopathic Clinic but he delivered only one packet. Below are the screenshots clicked by the delivery guy. My medicines are missing. I need my medicines soon. He handed over only one packet to my father. At that point of tine we have not checked it as the package was touched by a third person. And during the time of corona virus we prefer not to touch the package immediately. I was under the impression that both the medicines were in one package, so I haven't opened the package. Because this thing never happened with me previously. Next day, it means on Sunday morning when I opened the package, I only found my mother's medicines in that. My medicines were not there. I called the pharmacist and messaged him as well. He said both the medicines were in * seperate packages not in one. He also said the he handed over * seperate packets to the delivery guy Sukhdev Singh. Then I checked your app and it was showing * packets in the pic clicked by him in the clinic. I contacted your chat service and tried to call the delivery guy several times from *:** am to **:** am. But he never picked up my phone. I also messaged him to deliver the second pack of medicines as I need to start them from the morning. Finally at **:** am he picked up the phone. I explained everything to him. But he was not ready to listen. This is really a very bad service. I have proof that he delivered only one package. The same can be seen in the second picture clicked be him. I have attached screen shot of both the pictures along with some other pictures. The total ammount I paid for the medicines was Rs *** My Mother's Medicines were for Rs *** My medicines were for Rs *** I haven't received my medicines. I need compensation for my medicines which you guys have not given me. Plus compensation for the inconvenience caused by yo

May

customercare@orderme.co.in
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* May
Order No ********** Not packed since ** days
Hi there, I placed an order in **rd April and paid the entire ammount online through my debit card. Order number is no is **********. In the order section. It is saying order confirmed but the product is not yet packed. I even talked with customer service rep. She said she will raise a ticket, but no ticket is raised and the product is not even packed. It's been ** days now. How long I have to wait for the products? Please send the products asap. Thank you, Regards, Mousumi Deb Ph: ********** Email: mou.deb****@yahoo.com Order No: **********

April

Amazon India
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* Apr
Adapter missing ***-*******-*******
Hi there I received the below order. Adapter is missing. Please send the adapter or replace the whole product. Order date **-Apr-**** Order # ***-*******-******* Order total *,***.** (* item) Regards, Mousumi Deb

March

Amazon India
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** Mar
Duplicate product sent ***-*******-*******
Hi there, I placed order for Saheli Hair Remover. But a duplicate local product has been sent. Please send the correct one or refund my money. Below are the details. Also attaching a snapshot of the product received for reference. Order date **-Mar-**** Order # ***-*******-******* Order total ***.** (* item) Regards, Mousumi Deb Email mou.deb****@yahoo.com **********

February

saba.mumtaz@concentrix.com
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** Feb
Valentine's Day Contest - Mousumi Deb *********
Hi Saba, Please sending you the entry for Valentine's Day Contest ****. Regards, Mousumi Deb Emp ID ********* Ph: ********** Email: mousumi.deb@cincentrix.com mou.deb****@yahoo.com

****

Amazon India
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Fw: Amazon Order
----- Forwarded message ----- From: Mithun Choudhury <choudhury**m@yahoo.com> To: imagerequest@amazon.in <imagerequest@amazon.in> Cc: Mou Deb <mou.deb****@gmail.com>; Mousumi Deb <mou.deb****@yahoo.com> Sent: Saturday, ** August, ****, **:**:** pm IST Subject: Amazon Order Hi there, I placed order for Rs **** from amazon fresh. I haven't got the discount of *% ICICI debit card, that. So, I called customer service and the rep said that Non Pro * in not a amazon fresh item and never available in Fresh. So, I cancelled that order, but it's still showing Nan Pro * available in Amazon Fresh when using your app. You guys are saying that Nan Pro * is not available in Amazon Fresh, but it's still showing in available. Please let me know what's going on. Attached screenshot for your reference. Regards, M Choudhury Ph: ********** Sent from Yahoo Mail on Android


imagerequest@amazon.in
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Nan Pro * showing available in Amazon Fresh
Hi there, My name is Mithun Choudhury. Registered no is **********. Email choudhury**m@yahoo.com. Billing Address: RZF ***/**, *nd Floor, Street no.**, Raj Nagar Part *, Palam Colony, NEW DELHI, DELHI ****** India I placed order for Rs **** from amazon fresh. I haven't got the discount of *% ICICI debit card, that. So, I called customer service and the rep said that Non Pro * in not a amazon fresh item and never available in Fresh. So, To cancelled that order, bit it's still showing Nan Pro * available in Amazon Fresh when using your app. Please let me know what's going on. M Choudhury Ph: **********


Mou Deb
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Mou May Salary Slip


mou.deb****@gmail.com
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**/*/****
Fw: Your bank account number is updated in our records
Important information regarding your policy no. ********. Thank you for updating your bank account details Dear Mousumi Deb, We refer to your request dated April **,**** to update your bank account details for your Cashbak policy with policy no. ********. Your bank account details have been updated in our records. All future policy benefits of your policies with us, will be transferred to your bank account number given below. Name of Account holderMousumi DebBank nameICICI BANK LTD Account numberXXXXXXXX**** If your need any assistance, please contact any of our touch points mentioned below. Yours sincerely, ICICI Prudential Life Insurance Power to #Fightbackheart ailments and cancer is now in your hands… Get it now Watch this video Contact us Talk to us on: ****-***-****Email us on: lifeline@ iciciprulife.comVisit our branch: Click to locate ICICI Prudential Life Insurance Company Limited. Registered Address:**** Appasaheb Marathe Marg, Prabhadevi, Mumbai-******. IRDAI Regn No. ***. CIN:L*****MH****PLC******. For more details on the risk factors, term & conditions please read sales brochure carefully before concluding the sale. Call us on ****-***-**** (**am-*pm, Monday to Saturday, except national holidays and valid only for calls made from India). Trade Logo displayed above belongs to ICICI Bank Ltd & Prudential IP services Ltd and used by ICICI Prudential Life Insurance Company Ltd under license. UIN ***N***V**. Comp/doc/Dec/****/****. BEWARE OF SPURIOUS PHONE CALLS AND FICTITIOUS/FRAUDULENT OFFERS IRDAI clarifies to public that IRDAI or its officials do not involve in activities like sale of any kind of insurance or financial products nor invest premiums.IRDAI does not announce any bonus. Public receiving such phone calls are requested to lodge a police complaint along with details of phone call, number. Kindly do not reply to this email.


Mou Deb
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**/*/****
Fw: Update Bank Details for Policy No ******** Call ID # *********
----- Forwarded message ----- From: ICICI Prudential Life Insurance Co. Ltd <lifeline@iciciprulife.com> To: "mou.deb****@yahoo.com" <mou.deb****@yahoo.com> Sent: Tuesday, ** April, ****, **:**:** pm IST Subject: Re: Update Bank Details for Policy No ******** Call ID # ********* Dear Sir/Madam, We refer to your email dated **/**/**** for ICICI prudential policy number ********. We wish to inform you that as per our record your bank a detail has been updated as mentioned below: Bank Name: ICICI BANK Bank Account Number: XXXXXXXX**** Kindly be assured that all your policy related payout will be directly credited in your bank account as mentioned above. Yours Sincerely, Customer Service Team ICICI Prudential Life Insurance Co. Ltd. ----------------------------------------------------------


lifeline@iciciprulife.com
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**/*/****
Update Bank Details for Policy No ********
Hi there, Please update my bank details for my cash back policy. Below are the details along with the documents. Name: Mousumi Deb Policy Number: ******** Registered Phone Number: ********** Email ID mou.deb****@yahoo.com Bank AC Number: ************ No of Documents Attached: * Kindly update the details. Regards, Mousumi Deb


Mou Deb
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*/*/****
Fw: Update your bank account details online
This email is intended for ICICI Pru policy no. ********. Update your bank account details by logging on to your ICICI Pru Life account Login now Dear Sir/ Madam, We see that you have not updated your bank account details in your ICICI Pru Cashbak policy with policy no.********. To enable us to transfer your Maturity payout, please update your bank account details.* simple steps to update your bank account details: Login to your www.iciciprulife.com account with your registered email id mou.deb****@yahoo.com.Click on ’Transactions’ tab. Select ’Payout Mandate’ option and upload the copy of a Cancelled Cheque and fill in the required bank details. Login to update bank details If you don’t have an ICICI Pru Life account, click here to create an account. For any further assistance or clarifications, please contact us. Yours sincerely, ICICI Prudential Life InsuranceICICI Prudential Life Insurance Company Limited. Registered Address: ****, Appasaheb Marathe Marg, Prabhadevi, Mumbai-******. IRDAI Regn No. ***. CIN: L*****MH****PLC******. Call us on ****-***-**** (Valid for calls made from India) and on +**-**-****-**** (Valid for calls made outside India) (**am-*pm (IST), Monday to Saturday and except national holidays). Trade Logo displayed above belongs to ICICI Bank Ltd & Prudential IP services Ltd and used by ICICI Prudential Life Insurance Company Ltd. under license. UIN: ***N***V**. COMP/DOC/Jun/****/***/****. BEWARE OF SPURIOUS / FRAUD PHONE CALLS! IRDAI clarifies to public that IRDAI is not involved in activities like selling insurance policies, announcing bonus or investment of premiums. Public receiving such phone calls are requested to lodge a police complaint. Kindly do not reply to this email.


Mou Deb
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Jan Salary Slip


mou.deb****@gmail.com
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Salary Slip March


me
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Form **

****

Mithun Choudhury
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**/**/****
Fw: Regarding your COD order: **********
----- Forwarded message ----- From: Snapdeal <noreply@snapdeals.co.in> To: "mou.deb****@yahoo.com" <mou.deb****@yahoo.com> Sent: Sunday, ** January, ****, **:**:** pm IST Subject: Regarding your COD order: ********** My Orders | My Account YOUR COD ORDER IS IN VERIFICATION QUEUEHi Mousumi Deb, We received your order. Please note that your order has been queued for verification. You may receive a confirmation call or email shortly in the next ** hours (between *AM to *PM) to verify your order and contact details. Your Order ID : ********** Order Placed on : ****-**-** **:**:** SHIPPING ADDRESS Mousumi Deb RZH ***/F, GALI NO-*, RAJ NAGAR PART *, CHHOTU RAM MARKET, PALAM COLONY, NEW DELHI Near Anshu Bakery New Delhi - ****** Delhi ********** ORDER DETAILS S. No.Item Name * Godrej *.* Kg Fully Automatic Top Load Washing Machine Graphite Grey Delivery: Standard Delivery Sub Order No.QuantityPrice ********** * ***** Total Amount : *****Shipping Charges (+): *Total Offer Discount (-): **** Payable Amount: Rs. ***** You will receive the order confirmation mail with further details, once verified. Thank you for shopping with Snapdeal.com Snapdeal Team For any query or assistance, feel free to Contact Us GET OUR APP STAY CONNECTED


Mithun Choudhury
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**/**/****
Godrej Washing machine
----- Forwarded message ----- From: Snapdeal Orders <noreply@snapdeals.co.in> To: "mou.deb****@yahoo.com" <mou.deb****@yahoo.com> Sent: Monday, ** January, ****, **:**:** pm IST Subject: One or more items(s) of your order ********** has been shipped My Orders | My Account ORDER DISPATCHED Hi Mousumi Deb, We have dispatched one or more items in your order no. : ********** SHIPPING ADDRESS Mousumi Deb RZH ***/F, GALI NO-*, RAJ NAGAR PART *, CHHOTU RAM MARKET, PALAM COLONY, NEW DELHI, Near Anshu Bakery New Delhi - ****** ********** PRODUCT(S) DISPATCHED S. No.Item Name *. Godrej *.* Kg Fully Automatic Top Load Washing Machine Graphite Grey Delivery Type: Standard Delivery Charges: (*) Track Dispatch Sub Order No.Dispatched FromPrice ********** distt- thane, maharashtra ***** Estimated Delivery by: On or Before **/Jan/**** Total Amount : *****Total Offer Discount : **** Cash To Collect : Rs. ***** Thank you for shopping with Snapdeal.com Snapdeal Team For any query or assistance, feel free to Contact Us GET OUR APP STAY CONNECTED


I have not received my complete order #************


me
To
genie-support@swiggy.in
* Jul at *:** am
* attachments
Hi

I have placed * orders for medicines for me and my mother on Saturday evening. The order number is #************. The delivery guy Sukhdev Singh collected * packets from Popli Homeopathic Clinic but he delivered only one packet.

Below are the screenshots clicked by the delivery guy. My medicines are missing. I need my medicines soon. He handed over only one packet to my father. At that point of tine we have not checked it as the package was touched by a third person. And during the time of corona virus we prefer not to touch the package immediately. I was under the impression that both the medicines were in one package, so I haven't opened the package. Because this thing never happened with me previously.

Next day, it means on Sunday morning when I opened the package, I only found my mother's medicines in that. My medicines were not there. I called the pharmacist and messaged him as well. He said both the medicines were in * seperate packages not in one. He also said the he handed over * seperate packets to the delivery guy Sukhdev Singh. Then I checked your app and it was showing * packets in the pic clicked by him in the clinic. I contacted your chat service and tried to call the delivery guy several times from *:** am to **:** am. But he never picked up my phone. I also messaged him to deliver the second pack of medicines as I need to start them from the morning.

Finally at **:** am he picked up the phone. I explained everything to him. But he was not ready to listen. This is really a very bad service. I have proof that he delivered only one package. The same can be seen in the second picture clicked be him.

I have attached screen shot of both the pictures along with some other pictures.
The total ammount I paid for the medicines was Rs ***
My Mother's Medicines were for Rs ***
My medicines were for Rs ***

I haven't received my medicines. I need compensation for my medicines which you guys have not given me. Plus compensation for the inconvenience caused by you guys. It am ill and I haven't got the medicines yet. If anything happens to my health, Swiggy will be responsible for it.

I have not received my complete order #************
Please send me the medicines at the earliest. It's already been almost * days now.

Regards,
Mousumi Deb