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Kurta Grace - I got wrong product and no response from kurta grace when we try to contact

Krishna J filed complaint against Kurta Grace on Apr 21, 2025

I have ordered a kurta set from kurtagrace but got a wrong one a green saree and a dupatta both I haven’t even opened. When I tried to contact them they are not responding.. i have ordered twice the same dress because at first order I didn’t get any confirmation of order but second time i got confirmation mail and when they call to confirm I asked them to cancel one and they did ..so i believe its a trust worthy website … then i got the wrong product n they are not responding to calls or mail..

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Kurta Grace

5

Total Complaints

3

Total Resolved

60.00%

Consumer Satisfaction

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