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Ekart Flipkart - i got a product that i didn t order

nimisha filed complaint against Ekart Flipkart on Jul 18, 2023

i order a sweatshirt cost rs*** from flipkart and a product delivered from ekart flipkart on july **th **** and i paid money on cod rs *** i thought it might be my product but when i open it it totally a different product it is an old saree . the flipkart app is showing the product is not delivered . they are saying that i ordered this old saree totally scam the order id is FK******* I don'tknow what to do .I should get my money back or or ineed the exact product i ordered.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Ekart Flipkart

11

Total Complaints

9

Total Resolved

81.82%

Consumer Satisfaction

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