Zoom Car Host App - I given to zoom car host app Car got accident on 2023 They are not paying repair fees

Dear voxya Customer Support,

I hope this email finds you well. My name is [Ganesh Tanjorkar], and I am writing to address two significant concerns regarding my recent experience with Zoom Car.

On December **, ****, I had an unfortunate accident with my booked car under the Booking ID JPSNIG*BV. I have been following up on the compensation policy, which, according to your terms, should provide me with Rs *** per day. To date, I haven't received any compensation for the days my car was unavailable.

Additionally, I was informed by Zoom Car employee Sunil Bhai from Ahmedabad that my car is considered under total loss condition. He mentioned that Zoom Car would provide Rs ***,*** for this situation. However, I have not yet received the settlement amount, and I am eagerly awaiting this payment.

I kindly request your prompt attention to these matters, as they have caused inconvenience and financial strain. I trust that Zoom Car will honor its policies and commitments, ensuring a swift resolution to these issues.

For your reference, my Ticket ID is *******. I appreciate your assistance in resolving these matters at the earliest convenience.