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Aliexpress. com - i didnt receive my order though i dont cancelled it

sudipto mallick filed complaint against Aliexpress. com on Aug 25, 2018

i am complaining against AliExpress regarding a very serious issue a month ago(july)of this year i have ordered a silver eagle ring from this site .... everything was all right upto shipping of the product to my country (India) but after that i cane to know in the last week that the courier service tried yo contact me for many days but they failed to do so....but believe me my phone is not in silent mode its working normally.....now they are saying that the ptoduct is getting returned to the sender because i denied to receive it .... believe me i want it ,i did'nt denied to receive...plzzz do something this is my tracking number RB*********SG and my order number is **************

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Aliexpress. com

5

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

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