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DR ASHWANI KUMAR filed complaint against Vishal Mega Mart on Oct 2, 2020
Today, *nd Oct ****, at around *:**pm, I visited Vikas Puri outlet of Vishal Mega Mart for shopping with my daughter. After completing shopping, at the billing counter, Mr. Akhilesh Kumar (mobile: **********) asked me to get another piece of an item as it had BUY * GET * FREE offer. My daughter went back into the section and started searching the same piece of that item.
As she was unable to search the piece, I requested Mr. Akhilesh to arrange a sales-person to help my daughter. He replied bluntly, "if you see any boy then ask yourself”. After sometime, I again requested Mr. Akhilesh and he replied same thing but in a much worse tone.
On asking for the complaint book, he referred me to the guard who provided me a note pad. I wrote my complaint and asked the manager/ senior person on duty, Mr Upendra Sharma (Mobile:- *********) to take action. He refused to take action on my complaint. He also refused to give me a receipt of my complaint (attached).
I am highly disappointed with the staff of this outlet and demand a suitable action.
I line of confirmation to my complaint and action on it will be highly appreciated.
Dr. Ashwani Kumar Verma,
Mobile:- **********
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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