Capital O Victoria Royal - Hotel denied to give us any room
Ishani Choudhury filed complaint against Capital O Victoria Royal on Aug 14, 2022
Dear Agoda,
This is to inform you that I had booked this property from your site but the hotel denied that they do not have any tie up with Agoda. There were *-* more families who faced the same issue. The hotel failed to give us any room. Please cancel the reservation and refund me the entire amount. I would also request you to file a complain against this hotel as they were very rude.
Please refund me the amount deducted from my bank account.
My Agoda booking id was ********* and email id is ishani***@gmail.com
Regards,
Ishani Choudhury
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