Luxury Country Royal Holidays Inn Suits Pvt Ltd - Holiday package not delivered

That I, Sonu, the complainant. I had availed a holiday package from the Luxury Country Royal Holidays INN & Suits Pvt Ltd (LCH), First Floor, Block-A, Sector-**, Noida, Uttar Pradesh on the **th of May ****, vide invoice/membership number [LCH****], with an entitlement of * nights * days per year for * years at any destination provided by the company. The day I regret of falling under trap of Manmohan Singh, Poonam Chattri salesman of LCH. These guy was well trained in sales and presented a whole rosy picture of my family vacation for next * years.
I fall in their trap and swipe my card for Rs *****. They asked me to convert this transaction in No-Cost EMI.
That, in accordance with the terms of the holiday package, I requested a booking for my holiday in Kerala for the month of June **. They asked to deposit ***** +**** (GST) as annual membership and **** for breakfast. I asked for bank detail and they send me QR code of TANIA, i observed but they convinenced me to do the payment on this QR code. I make a payment of ***** and share payment detail on email. They confirmed it and issue the booking. However, to my surprise, the LCH has cancell the booking before a week without my knowledge. I tried to contact them several time through email and phone number but could nt get revert. This is a clear breach of contract and deficiency of service.
That I have contacted the LCH several times, and despite my repeated requests to rectify the issue and fulfill their obligations under the contract, they have refused to do so, causing me undue harassment, mental agony, and financial loss.
That the Opposite Party’s refusal to honor the terms of the package, coupled with their arbitrary reduction of the booking to * nights, amounts to an unfair trade practice, and is in clear violation of my consumer rights. I requested LCH customer care to cancel the membership and return my money, which they denied by saying that its non-refundable contract and they will not return any money.