shine.com - Hidden charges that are not told to the user
SHASHI RANJAN filed complaint against shine.com on Jul 23, 2023
On ** June, **** I received a call from shine.com that they will help in finding a job for me and provide premium services. To create an account I would have to pay Rs.****. I made the payment and was connected to a relationship manager same day.
The relationship manager asked me to make a few more payments cumulatively worth more than Rs.***** on incremental stages without revealing the full details of all the payments.
First I was asked to make a payment of Rs.**** for educational verification.
Then I was asked to make a payment of Rs.***** for company verification.
Then I was asked to make a payment of Rs. *****for Resume writing services where I asked whether there are more charges. The executive said no.
But then sent another request of Rs.***** and said that this is the final payment that you have to make and then the profile would be live. I was reluctant to pay but then I said okay will do it.
[Resolved] Shine.com — Hidden charges that are not told to the user
A
aakarsh**
Jun **, ****
Jun **, ****
Address: *, Jeevanbeema Nagar Main Rd, NAL Colony, Jeevan Bima Nagar, Bengaluru, Karnataka ******
On ** June, **** I received a call from shine.com that they will help in finding a job for me and provide premium services. To create an account I would have to pay Rs.****. I made the payment and was connected to a relationship manager the next day.
The relationship manager asked me to make a few more payments cumulatively worth more than Rs.***** on incremental stages without revealing the full details of all the payments.
First I was asked to make a payment of Rs.*, *** for educational verification.
Then I was asked to make a payment of Rs.*, *** for company verification.
Then I was asked to make a payment of Rs. **, *** for Resume writing services where I asked whether there are more charges. The executive said no.
But then sent another request of Rs.**, *** and said that this is the final payment that you have to make and then the profile would be live. I was reluctant to pay but then I said okay will do it.
But here comes the shocker, finally the executive asked me to make the payment of Rs.**, *** to make the profile live. And this is when I had it. I just didn't want the service at all. It doens't make sense.
I just said please don't give me the services, to which he said that we don't refund the money. But the profile won't be live until ***** is paid.
So I was left in a limbo, I can't get the refund, I can't have the profile live. I just want the refund of all the amount I have paid. These are hidden charges and do nothing but dupe the customer.
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