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Vivek jain - Heavy late fees and finance charges

Vivek Jain filed complaint against Vivek jain on Sep 22, 2019

Late fees charges ,finance charges applied to my account, bank has wrongly entered my wrong mail id , due to which not getting statement in time several requests to correct mail id, but not .
*** late fee and finance charges ****-**** per month debited from my card..
Contacting payment department says to do payment and than charges will be returned, but it was not so and I feel cheated contact customer support but they spoke rudely that they can't return.. I requested them to return as per conversation with payment department or I can't continue with bank and will complaint up in the head office... They said do what can you do.. request to return my card charges....

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Vivek jain

1

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

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