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Symtten - Haven t received refund yet

Preeti Roj filed complaint against Symtten on Jul 16, 2023

I ordered minimalist vitamin c serum on ** and got leaked product, whole product was gone by then because cap was loose. I did mail on care@symtten.com and after long discussion and providing proofs, they said on ** date, that they'll refund me within *-* working days. But it's been over many days and after several remainder, the amount is still not credited. I want my hard earned money back.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Symtten

11

Total Complaints

9

Total Resolved

81.82%

Consumer Satisfaction

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- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

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