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Radhika P filed complaint against Hathway Internet on Jan 15, 2020
Account No: **********
I got the hathway internet for one month but did not get the Internet complained many times and after * months got a call from Customer care that one person will come for device collection and he has asked for ****/- to even cut the wire which was hanging near our house and gate.Paid him and given the instrument now I am getting calls and emails again asking me to pay ****/- and also for the instrument.I have paid in March ** around ****/- for Internet connection which have not been used at all.I informed them even I have all the emails and invoices which prove this.Dear Customer,
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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Customer Number #********** Service ID # *********W******