Namaskar Lodge - Harassment by Namaskar Lodge, Pp road, Rehabari, Guwahati, Assam 781008

we wanted to book rooms at namaskar lodge, pp road, rehabari, guwahati, assam ****** for ** guests in jan'**, for which we approached them in nov'** for booking and advance payment. the booking we wanted to do with them, was from * am, **rd jan'** to * pm, **th jan'**. so, ideally it should be for * nights that we had to pay. but the lodge confirmed that we have to pay for * nights. the amount confirmed at that time was **** inr per night, so they gave us an amount of ***** inr for * nights. we were ok with the same, as we shall be travelling form outstation and we had heard good about the lodge. we wanted to do a token booking with them, through an advance payment, but they refused and said they can't take any advance or confirm any booking before end of dec'**. so, we again approached them in the mid of dec'** for advance payment and booking. this time they just bluntly and abruptly said we have to pay for * nights and the tariff now shall be **** inr per night, so a total of **,*** inr is what we need to pay and **% of that as advance. we tried to convince them that in place of * nights, how are they charging us for * nights and that too at a higher rate. these rates are only including of lodging and no other facilities are provided into it. we had to go through a lot of anxiety and stress as we are located outstation. the owner and the staff were very unprofessional and spoke to us in a very bad and inappropriate way. luckily we have managed to get another hotel and they are charging us only for * nights and the total amount including food is coming to **,*** inr.

i really want to complaint against this namaskar lodge, pp road, rehabari, guwahati, assam ****** and its owner (mobile no **********) for the harassment and stress it has caused to me and my family.

thanks & regards,

sarita deb
recruitment manager - india
human resources
_____________________________________
henkel adhesives technologies india pvt ltd.
*th floor, kesar solitaire,
plot # *, sector **,
sanpada, navi mumbai, india *** ***

mobile : +** ***** *****
tel : +** ** **** ****
email : sarita.deb@henkel.com
website : http://www.henkel.in