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Toni and Guy Essensuals Bangalore Jayanagar - Hair damage done by Toni and Guy essensuals salon

Sheeba filed complaint against Toni and Guy Essensuals Bangalore Jayanagar on Apr 4, 2023

I sheeba visited Toni and guy Essensuals salon Bangalore jayanagar *rd Block on **/*/** then after checking my hair textire everything they gave appointment for */*/** for smoothening then after smoothening they damaged my entire hair by using fake and expired products .when i complained about this asked to refund the amount and rectify the damage then after seeing my hair they refunded the amount back but not accepting to rectify the damage now they say we have refunded the amount you rectify the damage in some other salon damage is done by them they cannot get back my original hair they should rectify the damge .after i complained regarding fake products now they have replaced with all the genuine products .please help me to rectify the damage done by them

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Toni and Guy Essensuals Bangalore Jayanagar

1

Total Complaints

1

Total Resolved

100.00%

Consumer Satisfaction

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- Mohd Abdulrahim

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- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

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