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Pepper Fry - GST Denied by Pepper Fry on my Purchase

SOURABH GAJENDRA PATEL filed complaint against Pepper Fry on Jun 6, 2023

I have ordered and purchased a * seater sofa from pepper fry on *nd June ****

While preparing the invoice i was denied GST benefit as system was not taking the GST input due to bug at merchant web page/site

I was given the confirmation from pepper fry that the Input on GST would get processed from their back-end system and was asked to wait for confirmation from their end, till yet there is no confirmation from merchant end

I have purchased this sofa from pepper fry outlet based at Satra Plaza Palm beach road Vashi Navi Mumbai- ******

Contact details of store incharge - **********
Order No - *********
Expected delivery - **th june’**

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Pepper Fry

12

Total Complaints

4

Total Resolved

33.33%

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