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Home > Complaints > Grievance addressing a Private Passport consultant company

https passportindia ind in - Grievance addressing a Private Passport consultant company

Ananditaa filed complaint against https passportindia ind in on Nov 7, 2020

I filed for a renewal of my passport on website below:
https://passportindia.ind.in/

After filling the form, they charged me ****/-. The payment didn't go through, which is why I called them up. But the first customer care manager was clear about what he was saying, however when I called up again, the other manager called Ayush was extremely rude to me and hung up on me. This is not how a company dealing with extremely confidential details if the citizens should be behaving.
I am worried all my details from my Aadhaar, Pan card to my addresses, etc all personal details are with this company.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

https passportindia ind in

1

Total Complaints

1

Total Resolved

100.00%

Consumer Satisfaction

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