OPPO - Green Line on the phone display after software update
Sarabjit Singh Chadha filed complaint against OPPO on Jul 24, 2023
After the recent security patch update on my Oppo Find X*, I have got this green line issue on my screen.. I was asked by the customer support to reach out to the service centre and ask them to make a job sheet, post which they would be able to help further as Oppo currently is replacing screen for free only for Oppo Reno * phones as they are aware of the green line issue post software update, however they don't have any policy for find x*.
After visiting the service centre, they make a job card and very conveniently mention "dent and scratches" in their observation. Now the customer support team, post my visit to the service centre have been giving me below reasons for rejecting my case for screen replacement:
*) Phone is out of warranty
*) Currently we are replacing screen for fre only for Reno * models
*) there are scratches and dents on your phone and hence your case has been rejected
I will be sharing all the pics of my phone here:
Thousands of customers like you have trusted Voxya to resolve their issues
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Dev shah on Aug 23, 2025
Oppo – Battery drain Closed
Having a major battery drain on my oppo reno ** couldn't find a accurate solution at the service center too
PRINCE MALHOTRA on Aug 16, 2024
OPPO – MOTHER BOARD GETS CLOSED Closed
I HAVE PURCHASED OPPO A ** FROM SURI MOBILE CHANDAUSI ON**/**/** MY HONE SIM SLOTS DOESNT WORK I HAVE GIVEN MY PHONE TO SERVICE CENTRE BUT THEY TOLD THAT MOTHER BOARD IS NOT WORKING PROPERLY THEY WILL REPLACE IN ON...
Basavaraj on Jul 25, 2024
OPPO – Dyely for delivery Closed
Already bye the phone and watch but watch is duplicate. So Harihar branch shop is very careless
Satyajit Pradhan on Jun 13, 2024
OPPO – Geen line problem Closed
Due to software upgrade my Oppo Find x* pro mobile have some green line issues, So many complain I gave (online & offline both) But no proper solution found.
Shantanu soni on Apr 16, 2024
Oppo – Received a wrong priductyClosed
I have order a Oppo Enco m** neckband and I have received a one pulse neck band and i have try so many time to call a customer care bus there is no response