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Boat - Got wrong product

Sanyam Jain filed complaint against Boat on Oct 27, 2022

I purchased a product from boAt i.e. boAt Airdopes *** Black Fury, in which it's one side was not working, so I decided to get replacement of same product before warranty time over, after this procedure completed some around after *-* days, someone called me from boAT to tell that we doesn't have your asking product "Airdopes *** Black Fury". It's out of stock so kindly take any other product, So on that "call" I selected the Model i.e. Airdopes *** but instead they send me the inferior product which is Airdopes *** Pro. I called te nearest service centre and their Customer Complaint Care and I didn't get any response

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Damages for loss and agony

Boat

420

Total Complaints

241

Total Resolved

57.38%

Consumer Satisfaction

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