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Home > Complaints > Got defected item

My Shop Prime Com - Got defected item

Jalal razzak filed complaint against My Shop Prime Com on Aug 4, 2023

I ordered wireless earphones from these site but they send defected item and now not responsing to return it
I have send email to there customer care but they are telling me to contact the person from whom link I ordered
Which is care@myshopprime.com but they are not reaching out after providing all proofs
I had placed the order on ** Jul ** and I received it on * August **
Order ID #*********
Purchase ID #*********
and invoice ID B**jcepnq*mustj*
I just want to return it and wand my refund

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

My Shop Prime Com

2

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

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- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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