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Google India - Google is forcing its users to use Gemini pay for it too

Sumeet Kapur filed complaint against Google India on Jun 5, 2025

So many small companies use Google workspace for their official email work. In March this year, Google forcefully included the usage of its new tool Gemini AI into the subscription and increased its charges by more than **% (from Rs.*** per user to Rs.****).

There was no option given to not use Gemini AI and hence continue paying the lesser amount as charged earlier. I don't think this is fair & ethical practice and we should try to make them discontinue the same. This is a huge additional cost for small & medium enterprises in India.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Google India

1

Total Complaints

0

Total Resolved

0.00%

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