Sagar Zilpe filed complaint against SPNZAUTOTECH on Nov 24, 2020
Complaint Information:
Go mechanic have listed our name “SPNZ Autotech” on various website and social portals and impersonating our brand/name to attract customers digitally.
The enquiries further received/known are being approached and poached to get work done from other similar vendors.
This have caused heavy damage to our business/customer search and digital presence.
How we came to know:
We do digital promotion, campaigning and feedback publishing of our customers/employees/work portfolio.
We did similar campaign after COVID.
We requested all our customers to submit review and perform activities like “Like URL’s” , “Share URL’s” refer our name online to friends and known contacts.
Incident Details
On Justdial/Vymaps/Gomechanic website - our brand name are being used till date (screenshots attached)
Recently our customer tried searching for our web page and contact - they were directed to Go-mechanic due to false/inappropriate branding
The customer was sent to other location - then we were made aware by customer that our name and address are being used by Gomechanic (Noida based Car aggregator)
Below are some URL’s to prove same
https://www.justdial.com/Pune/SPNZ-Autotech/***PXX**-XX**-************-I*X*_BZDET
https://gomechanic.in/stores/car-service-center-in-mundhwa-pune-GMP*
https://vymaps.com/IN/GoMechanic-***************/
Due to above impersonation - we are unable to tag our business online or Understand wrong routing of customer due to Impersonation of Go-mechanic
Above was reported to Just-dial , Go mechanic (Over call’s) , vymaps on their site (We have the call recordings for the said )
Details of the accused
Name : GoMechanic
Founded: ****
Founders: Rishabh Karwa, Amit Bhasin, Nitin Rana, Kushal Karwa
Subsidiary: GreyHair Ventures Private Limited
Primary Office
*rd Floor, Landmark Tower, Moti VIhar, Ashok Marg
South City I, Sector **
Gurgaon, Haryana ******
India
Website : www.gomechanic.in
Phone : ************

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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