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Swiggy Freshmenu - Getting wrong product missing product

Venkatesh filed complaint against Swiggy Freshmenu on Mar 29, 2024

I have send a few of the mails to you, why you guys are making fool to the customers, see today i order a couple of items but i could not get one product and highlighted that and also i got wrong product one so i ask to replace that but i could not get any response for that and close my ticket.

This is way to give the respect to the customer?

Please provide the replacement of my product then i would happy or else i will take one more decision after this discussion.

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Damages for loss and agony

Swiggy Freshmenu

4

Total Complaints

4

Total Resolved

100.00%

Consumer Satisfaction

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I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

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