Pranjal Jain filed complaint against MYCHOIZE on Aug 22, 2018
Booked a rental car from Mychoize.com and paid Rs **,*** online on **/**/**.My Trip was scheduled from **/**/** to **/**/**. Then I cancelled my booking on **/**/** due to some medical problems. I was debited with a refund of Rs.***** only instead of Rs.***** .The Terms and Conditions of mychoize.com states that "Where Hire Period is more than * day (** Hours) : if the booking is cancelled ** hours before the
scheduled pick up time, no cancellation charges shall be applied" .So no cancellation charge must be deducted but I received Rs.**** less. The Confirmation mail and Cancellation mail is attached with the Price stated in it and also the Terms and Condition of mychoize.com is also attached.All the * in * pdf.
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I booked car from myChoize **th August at *:**pm, I cancelled the booking at *:**pm.(I was calling the help centre even before that time). Even after cancelling the booking in just *mins, they asked me to pay * day ...
My booking id is RS/DEL/**-**/*********. My booking was on **-**-**** at * pm till **-**-**** ** pm. I got the car which was not in the condition to travel then the driver took us to the Gurgaon office and we got th...