Dreamplug Technologies Pvt Ltd - Fraudulent transaction via CRED mobile app
Sarswati Kumar Pandey filed complaint against Dreamplug Technologies Pvt Ltd on Nov 11, 2021
Hello Sir I ordered the comforter on the Cred app on **st Oct after * days i started following up with them regarding my order status on Twitter and their application support page but i did not get tracking details; On **th Oct **** Morning I got the call from a number ********** he said he is speaking from Cred support and said my order is stucked and said me to follow some steps in Cred, i asked him to call at *PM as i was outside meanwhile i asked to CRED support on Twitter that i got call from mentioned number and he is asking me to follow some steps in app but they did not reply in that message while they read it and said on my order that they have forwarded your query for the delivery of the product Sleepy cat reversible comforter and we will get back to you with an update at the earliest It is the responsibility of CRED if they have said me on time that the number is not from their team then i have saved my money The person who called me used my email access anyhow and cred app and used cred rent pay and education pay service to transfer the money to account named Sanju as attached in document I have blocked my SBI card and raised transaction dispute, Please investigate in this issue and help me to reverse my money back . CRED employees may have shared my order details and contact number and I got scammed; on **th October when fraud happened I started to get my order updates back to back, Please help me to return my money, I strongly believe CRED is responsible for fraud Thank You Sarswati Kumar Pandey
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