Syndicate bank - Fraudulant cash withdrawals through ATM
Manukumar S filed complaint against Syndicate bank on Jul 25, 2018
My name is Manukumar S
I have an account in syndicate bank shivalli, Mandya District
I got my salary *K on *th july **** and i received salary credited message from bank, when i checked my account on **th july there is no money(*K) in my account, i was shocked because I didn't get any amount withdrawal message from the bank though i subscribed to SMS alert, then i contacted the bank officers they told me that someone withdrawn your amount *K from bidadi canara bank on *th july at *:** AM, but i have my debit card with myself only, i didn't share my password to anyone and am not using mobile banking and all, still how someone withdraw money from my account?? the bank officers just took my debit card and told me to issue the new one, but they are not taking any action to find the real issue and they are showing irresponsible behavior. We tried to lodge complaint in police station also, but they are not taking our complaint they are asking a written letter from the bank which is not provided by the bank. What is my fault in that? Please help me to get back my money
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