Shivshanker placement - Fraud

Shivshanker placement in Aya nagar (**********)was paid to provided us a domestic help but he sent a boy who did not know any work and he mentally harassed us that we had to leave him on his request ... Then after constant request to either send another boy or give refund ....he always gave us false promise to send new boy...but did not send any till date nor he is giving us the refund even after so many requests