Palempalli Sahadeva Reddy filed complaint against Reliance Payment Solutions Limited on Apr 13, 2024
Today around *.** I received a message stating I have points of around INR.****/- to redeem from my Axis Bank with a link to click on, I clicked on it and then the Axis bank online banking login page was replicated where it is prompted me to add User ID and PWD, then my mobile number. I entered all the details then submitted, later received a OTP and went ahead and entered it, apparently realized that I was cheated and then contacted the customer care and requested them to freeze my account and received a confirmation of the same.
Remorseful to know that I lost the money of INR.*,**,***(enclosed a copy), for my surprise how come the fraudster knows the exact balance of what I have in my account. This is a devastating incident for me and my family to manage the loss of such a huge amount of money at this moment. I had all that money saved to pay my kids' school fee. I am stuck at a dead end with tears. I am not able to believe that it all happened within the fraction of seconds.
Payment is received by RELIANCE PAYMENT SOLUTIONS LIMITED. I see that it is a limited company and I have an iota of hope that the Governing legal cell will be able to stop the payment or recover it. Please let me know if you need any additional details that could be helpful to recover my hard earned money.
Appreciate all your help and look forward to hearing from your team with plenty of hope. Please feel free to call me if you would like to know more details.

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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