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chitra saini filed complaint against Trend on the go on Feb 8, 2026
I placed an order with an online seller operating under the name “Trend On The Go”, which runs promotions through Instagram and also operates the website https://trendonthego.in
I placed my order on ** January **** (Order #*****). Payment was completed successfully, but the seller did not provide any shipping or tracking details, and the product was never delivered.
After repeated follow-ups, the seller stopped responding and later blocked me on Instagram. The page also deletes negative comments and blocks customers who ask for order updates.
Despite running a website and social media business, the seller has failed to fulfil the order or issue any refund. This shows misleading business practices and non-delivery of paid orders.
I request Voxya to please escalate this complaint and take appropriate action to help protect consumers from such fraudulent online sellers.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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