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Home > Complaints > Fraud No Response to Refund Post Cancellation

Atria Convergence Technologies Limited - Fraud No Response to Refund Post Cancellation

Nidhi Tulsi filed complaint against Atria Convergence Technologies Limited on Aug 6, 2020

I have booked the connection through Agent name Sudhir. First wrong commitment of installation was given to me which they refused to fulfilled post which I have raised cancellation and refund request on **th July with Ref SR**************. I was told it will be done in * days and it's *rd week I have not received my refund. Whenever I am following up with customer care and Sudhir I have been told refund is processed. There is NO response to my emails sent and whene I asked to give me transaction ID if it is processed they are not replying. I am going to forward few emails related to the same which I sent and no response.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Atria Convergence Technologies Limited

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

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- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

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