Royals Moonlight Resort B135 Second Floor Sector 2 Delhi Ncr Noida - Fraud Membership Royals Moonlight Resort
Archana Rakesh Nair filed complaint against Royals Moonlight Resort B*** Second Floor Sector * Delhi Ncr Noida on Jun 30, 2024
On Saturday as on **.**.**** me and my husband visited lonavala for vacation purpose.
Outside one cafe we met two salesman who were working for royalsmoon .They gave us two coupons for scratching where my husband won some gifts like holiday package, cash , television set any of them .So they said us to visit there office which was near to mapro garden at Sukhsagar Resort Lonavala.
Salesman said you have to wait for one hour to collect your gifts , out of curiosity we visited their so sales executive said that we have to listen their schemes then only we will receive that gift or else nothing.
So he convinced is and have quote of ***** that can be paid through Emi also.
We were ready for that. So tried for emi options but I was not able to retrieve my password. So that executive said you swipe whole amount, after transaction you will have an emi conversion option in your credit card application. He assured me so many times so finally I made payment accordingly on Sunday payment was settled so I check for emi option but there was no option for conversion in emi.
Now I have to pay full bill otherwise I will face consequences.
And again I told them to make agreement of ***** only but they made it of ***** and assured me that I will not get any call for remaining payment...it is just for agreement purpose. Aftet this membership ,on a first working day I got call from remaining payment and some maintenance charges also .
I am totally shattered with this incident.
I already put cancellation of Membership email to their authority continue from last * days but no response from there side.And on Sunday as on **th June **** they have sent me login credentials from same email id on which I am sending them cancellation e-mail
Please help me with this .
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