Prachi filed complaint against Meesho on Sep 12, 2021
I have given my product for return- Order #********** and it has been picked up on ** August **** at ** am.
But, on meesho app it is showing pick up has not been done.
Please check my screen shot attached. I have message that my product is picked up. Also, i have message from Shadow fax that they are coming to pick my product.
I checked all the messages correctly and then handed the product to delivery boy. I have proofs that I have handed product to right person at right time for right product.
I am doing follow up since **st august from Meesho customer service. But, I am not receiving refund. Nor, I am getting any customer service when I call ur CS agents. They are saying we can't do anything. You have to wait. I have email communication also.
Ideally, refund policy is *-* working days. But, meesho is taking almost * month. They are not refunding my money. Please someone help me. I need your support.
Meesho is doing FRAUD.
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