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One Mobikwik Systems Private Limited - Fraud in Mobikwik Zip

Addagatla Jayadheer filed complaint against One Mobikwik Systems Private Limited on Jul 24, 2023

On June **nd, at **.** hours, I received a call from official phone number from Mobikwik *** **** **** that there was some suspicious activity related to my account and asked me to enter OTP to block the attempt. I believed as it came from official phone number of Mobikwik and entered the OTP and now I realised that I authorized linking my Mobikwik wallet to Jio Wallet of fraudster. On June **, between **.** AM to **.** AM, ** transactions of Rs. **** each were done by the fraudster. So, total Rs
**,*** was looted from my account.

There is definitely some people from Mobikwik is involved in this scam. How can someone call from an official phone number of Mobikwik? There is somewhere lapse on the part of Mobikwik and want to help me lodge a case against them.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

One Mobikwik Systems Private Limited

9

Total Complaints

3

Total Resolved

33.33%

Consumer Satisfaction

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