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Anusua Dutta filed complaint against Sulekha on Sep 4, 2024
Hello,
I hope this email finds you well.
I am writing to express my disappointment and frustration regarding the lack of domestic help from your agency for the past *.* months. Despite my repeated attempts to reach out and get an update on the situation, I have not received any response, and my calls have consistently gone unanswered.
This prolonged absence of service has caused significant inconvenience and disruption to my household and my health. I have been a client of your agency for * months and have always appreciated the quality of service provided in the past. However, this recent experience has been highly unsatisfactory.
I request an immediate resolution to this issue. Please provide an explanation for the delay and confirm when a replacement domestic helper will be assigned to my household. Additionally, I would appreciate a prompt response to this email and better communication moving forward.
I trust that you will address this matter with the urgency it deserves. I look forward to hearing from you at your earliest convenience.
Thank you for your attention to this matter.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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