Sri Krishna Rath - Fraud case

Bus booked but after reaching bus office asked about bus they told that bus was cancelled so I returned back to my home and after that the bus company called me at around *:** and told me to reach the bus stand in * mins bus stand was far from my house I told him how is this psbl and he was
* hrs late and earlier the bus company,the bus driver nobody picked my phone when I was on time, this is a case of fraud because when I visited their office everybody told me that bus is cancelled now they are calling and saying that bus is leaving. I have call details of the number that was given by the company that they didn't picked my phone and I have proof of the payment details