Frankfinn Institue Of Air Hostess - For admissions cancel and refund back

Respected sir/madam,
Mansi Ganvir from Nagpur. I was very much interested into aviation course and somehow I made up my mind to join in the Frankfinn institute, Dharampeth branch, Nagpur. So I paid the registration fee of Rs **, ***/- on **/**/**. However, i was not able to join the classes due to financial problem and because of my family situation, my father is against with my admissions and my grandmother was getting hospitalise. I belong a poor family. And i was taken a money for admissions by someone else in per day **% interest. Now i don't have enough money to give them back. And my father was also a zomato delivery man, they don't have that much of payment for my admissions to. I already send a email to care@frankfinn but they denied for the refund. i requested them so many times but they didn't understand my situation. Even i visited to the Dharampeth branch centre also so many times but they didn't talk with us nicely and they also denied for the refund. They talk so badly, harshly and rudely. I am requesting you for the refund for the treatment of my grandmother. I haven’t attended a single class yet. Hope you understand my situation. I've taken a admission fees by interest and some from mortgage of my gold which I already informed the counsellor while making a payment. Now that my situation has gotten worse that I’m unable to manage money. I don’t have any additional financial support. This help from you will be appreciated.
Thanking you
Mansi Ganvir