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Ondc FOOD DELIVERY - Food parcel not delivered refund

Vikneshram C R filed complaint against Ondc FOOD DELIVERY on Dec 30, 2023

Delivery partner denied delivering to my location even though my address was correct. He asked me to come *.* kms to pick the order. I have timely raised the compliant with ONDC but ONDC cancelled the order and denied refund stating that it was cancelled because I was not able to be contacted

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Ondc FOOD DELIVERY

3

Total Complaints

1

Total Resolved

33.33%

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