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Tata Morors - Faulty Vehicle Sold

Rahul Chauhan filed complaint against Tata Morors on Nov 15, 2022

I own a Nexon Dark Edition. During the third week from the the date of purchase I heard a knocking sound coming from front wheels. When I went for *st service the service Manager said that there is nothing to worry because that sound might came because of stone hitting the vehicle. I listened and trusted him and came back to home. But I started hearing the same knocking sound whenever the car cross over a pot hole which I reported to Shyam Automotive in Indore M.P during second service but again the service manager was trying to convince me that it's a usual sound which is coming from every Nexon Model. I sent multiple emails to Tata Motors customer care department and multiple reminders to Shyam Automotive but I never got adequate support from either end. Please help me here.

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Tata Morors

9

Total Complaints

5

Total Resolved

55.56%

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