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Mitsubishi Electric - Faulty product received

D.K. GAUTAM filed complaint against Mitsubishi Electric on May 25, 2019

I purchased the Mitsubishi Electric Air Conditioner on **th April ****. But from *nd May **** smell started coming out from the indoor unit and there is a loss in a cooling effect. I registered a complaint in companies customer care on *th May ****. But no one came to visit and my complaint was closed. I again registered a complaint on **th May but again my complaint was closed. On **th May a dealer sent a serviceman but he was not able to detect the problem. The company told me that they can't replace the product.

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Damages for loss and agony

Mitsubishi Electric

4

Total Complaints

2

Total Resolved

50.00%

Consumer Satisfaction

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