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Aniket Pandey filed complaint against Lenovo on Jul 19, 2024
The laptop in question has undergone multiple repair attempts, all of which have failed to resolve the ongoing issues. The specific problems include:
- Persistent hardware malfunctions despite multiple onsite repairs.
- Continuous failure of key components even after replacements.
- Recurrent software crashes and system instability post-repair.
- Repeated delays and inefficiencies in service delivery, as evidenced by numerous repair tickets (e.g., Ticket **********, **********, **********, and others).
Given these unresolved and recurring issues, it is clear that the laptop is beyond repair and does not meet the standards of reliable consumer goods. Therefore, I request immediate replacement or a full refund as per consumer protection laws.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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